The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The Italian restaurant served an really good Eggplant Parmesan appetizer that was so good I could have made it my entire meal.” view full review
Comfortable Room
“Our room was well-appointed with a comfortable bed and a perfect level of air conditioning, making it an enjoyable retreat after a long day.” view full review
Relaxing Spa!
“I loved the 10% discount on spa services as a privilege member; it made indulging in a soothing massage feel even more special.” view full review
Immaculate Grounds
“The beautifully landscaped grounds were always well-maintained and colorful, creating a tranquil environment to relax and explore.” view full review
Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma
Dolphin Discovery Playa del Carmen Maroma
880 m
Amusement Park
Mayan Water Complex
2.8
km
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
5.0
km
Nearby
Harbour
Punta Maroma
490 m
Restaurants
Pavo Real by the Sea
530 m
Pavo Real by the Sea Highway 307-Cancun-ChetumalKM51
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
beach access
accommodating staff
occasional noise
pricey AC
7.6/10
Very good
Rooms
7.0
Location
8.0
Service
8.0
Dining
8.0
Guest reviews
7.6/10
based on 5 reviews
4/5
based on 11355 reviews
8.5
8.5/10 based on 864 reviews
#7 of 8 hotels in Playa Maroma based on Tripadvisor
Benjamin
United States,
April
2024
7.6/10
The hotel rooms are very nice and large with comfortable beds and AC, although they are pretty far from the eating places and the swimming pool, which was under construction. The service had some attitude and was a bit pushy for us to listen to their timeshare pitch, but the main reception bar had nothing to do with that problema and provided repellent spray. The location is lush and inviting, although it gets noisy during the day from activities, but the beach area is more quiet and serene. The dining options were great, especially the Tapas restaurant. Facilities were well-maintained, offering a good value for money experience.
Rooms
8.0
Service
6.0
The service had some attitude and was a bit pushy, but not in the main reception bar.
Location
7.0
The location is lush and inviting, but can get noisy during the day.
Dining
8.0
Great for breakfast and dinner, especially at the Tapas restaurant.
Facilities
9.0
Well-maintained facilities offering good value for money.
Eugene
United States,
September
2023
7.0/10
I had a mixed experience at the hotel. The rooms were a bit disappointing, but the service was excellent. The location was perfect for a family getaway, and the dining options were varied. However, the facilities could use some improvement.
Rooms
5.0
The room was small and very dark, with the only difference being a 4 poster bed and hot tub on the balcony.
Service
9.0
The service was just amazing, the staff were very apologetic of everything that had happened.
Location
8.0
The location was perfect for a suburban getaway, nestled into the jungles with local animals all around.
Dining
7.0
The dining had a varied choice every day with occasional themed nights.
Facilities
6.0
The facilities need some improvement.
Chris
United States,
July
2023
8.6/10
The hotel is perfectly placed between Tulum and Cancun, making it ideal for exploring both cities. The rooms are large and very comfortable, with an occasional issue of noise from the AC. The service is top-notch, with incredibly accommodating staff going out of their way to ensure a fantastic stay. The location is excellently maintained and offers access to an amazing beach. The dining experience is set apart by a tranquil jungle path and a varied and delicious buffet. Overall, a delightful stay with minor room noise concerns.
Rooms
8.0
Service
9.0
The staff are brilliant, especially a particular lady who went above and beyond to make our stay excellent.
Location
9.0
The location is perfectly situated between Tulum and Cancun, with easy access to an amazing beach.
Dining
9.0
The dining experience is enhanced by a beautiful jungle path and a varied, fresh, and clean buffet selection.
Facilities
8.0
The facilities are well-maintained and offer a lovely dining ambiance through the jungle path.